Effective Date: February 26, 2026

This Privacy Policy applies to duct.harsle.com (the “Site”), operated by Nanjing HARSLE Machine Tool Co., Ltd. (“HARSLE”, “we”, “us”, or “our”).

This policy explains how we collect, use, store, and protect your personal information when you visit our website, submit inquiries, request quotations, or purchase products from our Duct Division.

1. Who We Are

Legal Entity: Nanjing HARSLE Machine Tool Co., Ltd.
Business Type: Industrial machinery manufacturer and exporter
Website: https://duct.harsle.com
Main Products: Duct fabrication machinery, HVAC sheet metal equipment, spare parts and accessories
Contact Email: info@harsle.com

We operate as a B2B industrial equipment supplier serving international customers.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

  • Имя
  • Company name
  • Email address
  • Phone number
  • Country/region
  • Shipping/billing address
  • Product inquiry details
  • Payment-related details (when applicable)

This information is typically collected when you:

  • Submit a contact form
  • Request a quotation
  • Download technical documents
  • Place an order
  • Communicate with us via email or WhatsApp

B. Automatically Collected Information

When you visit our Site, we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on pages
  • Referral source

This data helps us improve website performance and user experience.

C. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Analyze website traffic
  • Improve user experience
  • Measure marketing effectiveness

You may disable cookies through your browser settings, but some website functions may not work properly.

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Responding to inquiries and providing quotations
  • Processing and fulfilling orders
  • Providing after-sales support
  • Sending order confirmations and shipping updates
  • Improving our products and services
  • Marketing communications (only where permitted by law)
  • Preventing fraud and ensuring website security
  • Complying with legal obligations

We do not sell your personal information to third parties.

4. Legal Basis for Processing (Where Applicable)

If you are located in the European Economic Area (EEA) or similar jurisdictions, we process personal data based on:

  • Performance of a contract
  • Your consent
  • Legitimate business interests
  • Legal compliance obligations

5. Sharing of Information

We may share your information with:

  • Logistics providers (for shipping and delivery)
  • Payment processors
  • Customs brokers (for international shipments)
  • IT service providers (website hosting, analytics, CRM systems)
  • Legal authorities when required by law

All third parties are required to protect your information and use it only for agreed purposes.

6. International Data Transfers

As an international B2B supplier, your data may be transferred and processed outside your country of residence, including China or other jurisdictions where our service providers operate.

We take reasonable steps to ensure appropriate safeguards are in place to protect your data.

7. Data Retention

We retain personal data only as long as necessary for:

  • Fulfilling contracts
  • Providing after-sales support
  • Meeting accounting and legal obligations
  • Resolving disputes

When no longer required, data will be securely deleted or anonymized.

8. Data Security

We implement reasonable technical and organizational measures to protect personal information, including:

  • Secure hosting environment
  • SSL encryption (HTTPS)
  • Access control restrictions
  • Internal confidentiality practices

However, no internet transmission is 100% secure.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent (where applicable)

To exercise these rights, contact us at: info@harsle.com

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.

11. Children’s Privacy

Our products and services are intended for business customers.
We do not knowingly collect personal information from individuals under 18 years of age.

12. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Nanjing HARSLE Machine Tool Co., Ltd.
Website: https://duct.harsle.com
Эл. адрес: info@harsle.com
Business Hours: Monday–Friday, 9:00–18:00 (China Time)